Shipping policy

Shipping & Return Policy

Welcome to NIYORA.STORE. We are committed to delivering your orders quickly and ensuring customer satisfaction.

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of dispatch.

  • Delivery times may vary depending on your location, courier service availability, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

  • Once your order has been shipped, tracking information will be provided (if available) via email or message.

Return Policy

5-Day Return Policy

We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation is required.

Non-Returnable Items

Returns will not be accepted for:

  • Items damaged due to misuse or improper handling by the customer.

  • Products returned without original packaging.

  • Clearance, sale, or customized items (if applicable).

Return Process

To initiate a return, please contact us at:

Email: storeniyora@gmail.com

Our support team will provide instructions for the return process.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us at:

NIYORA.STORE
Email: storeniyora@gmail.com