Shipping policy
Shipping & Return Policy
Welcome to NIYORA.STORE. We are committed to delivering your orders quickly and ensuring customer satisfaction.
Shipping Policy
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
Delivery Time
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Estimated delivery time is 7 business days from the date of dispatch.
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Delivery times may vary depending on your location, courier service availability, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
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Once your order has been shipped, tracking information will be provided (if available) via email or message.
Return Policy
5-Day Return Policy
We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.
Eligibility for Returns
To be eligible for a return:
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The item must be unused, unworn, and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order confirmation is required.
Non-Returnable Items
Returns will not be accepted for:
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Items damaged due to misuse or improper handling by the customer.
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Products returned without original packaging.
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Clearance, sale, or customized items (if applicable).
Return Process
To initiate a return, please contact us at:
Email: storeniyora@gmail.com
Our support team will provide instructions for the return process.
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to the original payment method within 5–10 business days.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us at:
NIYORA.STORE
Email: storeniyora@gmail.com